Authentic Global Documents Line (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, and safeguard your information when you use our website and services.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Date of birth
- Contact information (email address, phone number)
- Residential address
- Identification details required for application assistance
- Passport details or supporting documentation (where necessary)
Technical Information
- IP address
- Browser type
- Device information
- Website usage data via cookies and analytics tools
Communication Data
- Messages sent through our contact forms
- Email correspondence
- Service inquiries and support requests
2. How We Use Your Information
We use your information to:
- Provide consultation and documentation support services
- Assess eligibility for visa, passport, residency, or licensing assistance
- Communicate updates regarding your application process
- Improve our website and services
- Comply with legal and regulatory obligations
- Prevent fraud and ensure security
We only collect information that is necessary for legitimate business purposes.
3. Legal Basis for Processing
Where applicable under international data protection laws, including GDPR, we process personal data based on:
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate business interests
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share your data with:
- Government authorities or official institutions when required for application processing
- Licensed third-party service providers assisting with document processing
- Legal or regulatory bodies if required by law
All third-party partners are required to maintain strict confidentiality and data protection standards.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss or theft
- Misuse or alteration
- Disclosure without authorization
However, no online transmission method is 100 percent secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
- Complete the requested services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
After this period, data is securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Withdraw consent
- Request data portability
To exercise any of these rights, contact us using the details below.
8. Cookies Policy
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You can disable cookies through your browser settings. However, this may affect certain website functionalities.
9. International Data Transfers
If you access our services from outside our operating country, your information may be transferred to and processed in jurisdictions with different data protection laws. By using our services, you consent to such transfers where legally permitted.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of any updates.